Customer Testimonials

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DealerRater Feb 4, 2024

Excellent service and efficiency. Long time , multi vehicle(10+) customer. Wouldn’t go anywhere else

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DealerRater Dec 11, 2023

I walked into the Dealership & Joe Zanghi offered his assistance! He was so patient with me considering I had a budget I was looking at!! We looked for the best vehicles within my price range! He was thorough, patient, very knowledgeable!! I will recommend him to anyone I know!

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DealerRater Aug 5, 2023

Timely service and answered all my questions quickly and efficiently I will be a repeat customer

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DealerRater Jul 14, 2023

The staff was personable. Lyle kept me up to date on the status of my car. All around good experience.

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DealerRater Jul 8, 2023

Lyle my sales person was excellent with trade in and finding me just the vehicle I wanted. He explained all aspects of the new suv. He made transition easy and pleasant. Thank you West Herr Jeep.

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DealerRater Jun 9, 2023

Did a great job made the whole experience easy fast and explained everything to me

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DealerRater May 26, 2023

Everyone was so helpful and willing to work with what I was looking for in a vehicle. I was given many options and tailored to my needs

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DealerRater May 24, 2023

Darren was extremely helpful and patient and spoke and explained everything to me as a friend and not as a salesman

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DealerRater Apr 2, 2023

Everyone was personable and helpful… thank you Lyle,,Cal, and Adam. I enjoyed my experience with West Herr Jeep and will definitely recommend them!!

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DealerRater Mar 23, 2023

Cal Tobias and Renee Holtizer made this the best experience I could of imagined, Aweome.

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DealerRater Mar 18, 2023

Aron made me feel comfortable and listened to what I was looking for in a new lease. The deal fit my budget and overall I want Aron as a salesperson again when my lease expires. Thanks again, Aron!

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DealerRater Mar 17, 2023

West Herr Jeep was good but I was extremely disappointed and frustrated with your partner West Herr Kia. They were dishonest, treated me no respect and found every excuse possible not to address my needs. I want to hold onto the belief that West Herr Jeep will hold honest to their word (although I failed to have you put it in writing) that West Herr Jeep will write me a a check for 3,000.00 as Kia is responsible for engine ceasing as part of recall so my car trade-in value worth once Kia repairs it 6,000.00. Again my experience with Darren was ...

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DealerRater Mar 13, 2023

All around great experience Samantha sales girl was great very knowledgeable very patient and not pushy at all

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DealerRater Dec 17, 2022

Out of all the dealerships I have visited over the years, this has definitely been the best to work with.

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DealerRater Dec 3, 2022

Very easy to work with. Very Professional . Explained the car well.veru helpful to us.

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DealerRater Dec 1, 2022

It was nice talking with him about the truck I was looking at thanks for the help

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DealerRater Sep 21, 2022

Great experience from start to finish! Aron Wild (Senior Sales consultant) went above and beyond to not only find exactly what I wanted, he took his own time to make sure it all went smoothly! Finance gave me options to fit my needs. Service did a great job getting it ready! I would highly recommend them for your automotive needs!

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DealerRater Aug 25, 2022

I had a wonderful experience at West Herr and Brandon was amazing and appreciate his help with everything

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DealerRater Jul 29, 2022

I would like to Express my thanks to the Service Dept. at West Herr, for their communicating and getting the Job done. I would highly recommend them as a Great Dealership to do Business with, in all aspects.

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DealerRater Jul 15, 2022

Great experience start to finish very attentive and easy to work with at all times

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DealerRater Jul 5, 2022

So professional! Excellent people and service! Friendly and knowledgeable. Explained everything and Made the most of my time.

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DealerRater Jun 22, 2022

Everyone was incredibly helpful throughout the buying process. Will go back over and over again!

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DealerRater Apr 28, 2022

For years, West Herr Jeep has been consistently excellent in communicating with me, identifying appropriate vehicles at my preferred price point, and walking me through the purchase process efficiently and professionally. This time, Joe Zanghi, Adam Emminger, and the entire West Herr team made the entire process easy and fun! I highly recommend them.

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DealerRater Apr 16, 2022

New car was ready and customer service was exceptional I would highly recommend West Herr

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DealerRater Feb 24, 2022

Great experience at West Herr with all of the staff. Would definitely recommend for cars.

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DealerRater Jan 27, 2022

The customer service was great. My lease renewal went smoothly. I would use this dealership again.

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DealerRater Jan 11, 2022

Our leasing experience was very good. It took much less time than we thought it would . Lisa and David were great

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DealerRater Jan 4, 2022

It was a pleasure working with Darren and Adam on my new purchase. This was my third vehicle with Darren he is very good at what he does very personal experience. Great sales person 😊

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DealerRater Nov 17, 2021

Experience was personal , fast, and courteous. I would recommend this dealership to all my friends.

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DealerRater Nov 12, 2021

Steve Fuller was a new Service Advisor for me and he did a nice job with my two Town and Countries recently with service. Thanks Steve!

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DealerRater Nov 3, 2021

Joe was very helpful even though it was past closing he patiently helped and got my car to me. Everyone there was friendly and helpfu.

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DealerRater Oct 8, 2021

Everyone was extremely helpful, answered all of our questions and came up with the perfect vehicle for us. Our trade-in was given a great assessment value and the transaction went smoothly. Totally pain free!

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DealerRater Sep 28, 2021

Another Great experience with West Herr. Thank you to Larry and everyone else at West Herr!

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DealerRater Sep 15, 2021

The sales team was very courteous and professional. They made the entire process easy and enjoyable.

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DealerRater Sep 10, 2021

Ross King went above and beyond to make my experience memorable and I will never forget it. He worked late nights for me to get the vehicle I wanted, he stayed late to make sure we got the deal done the way I wanted and he make me feel like family. Truly the greatest experience I have ever had purchasing a vehicle and he gained a customer for life.

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DealerRater Jul 23, 2021

4 years ago I bought my first Jeep with you and it was my best vehicle ever. As a returning customer my service and experience was again great . This time the CEO came out and introduced himself . Love my new Jeep Grand Cherokee . I will definitely be a returning customer . Was great to have the same salesman Joe be the one to sell me another vehicle. Thanks again

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DealerRater Oct 14, 2015

I won't get into to much detail, but all the staff including my salesman Cal helped make the the process very comfortable and fast. I will highly recommend anyone I know looking for a vehicle to west herr!

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DealerRater Aug 31, 2011

The service at West Herr was phenomenal. Everyone was extremely helpful from the minute we walked through the door, to the minute we drove our jeep home. It was a long process for us, but well worth it in the end. Ron Gerber and Jessica Hollis did anything they could to make sure we drove a jeep home when all was said and done. It was a great feeling knowing there were people who actually cared and weren't just concerned with how much they were going to make on the sale. I would recommend West Herr to anyone and ...

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DealerRater Aug 29, 2011

Nick Sorrenti is the man to see for a Jeep or any West Herr vehicle. He helped me in the purchase of my brand new Jeep Wrangler, which I absolutely love. He's very easy going, highly knowledgable, and there's no xx. I don't usually write reviews but my experience was very unique and left me 100% happy and satisfied. Prior to my West Herr visit I visited other dealerships which really left me discouraged since I was being pressured to buy a vehicle that I really wasn't interested in (it was Northtown). Therefore, it's definitely worth ...

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DealerRater Jul 9, 2011

This is the 3rd car be bought from West Herr. We are VERY Happy with the quality of service we receive there. When we wanted to go to a Jeep, our first thought was West Herr. THANK YOU ! !

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